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  Mom died on January 12, 2016. It is January 29th and she is still lying in cold storage. All I can think about is how mom hated to be cold.Wouldn't accept the legal papers I had. When I produced subsequent papers had to deal with another person who promised to call me the next day with the arrangements. Never heard from that person. Received a call from the original person who acted surprised that I hadn't heard from anyone. Previously had my husband's services and my granddaughter buried there. It was much different than it is now. Wouldn't deal with them again. No communication, no compassion. Granddaughter is buried in the children's section. When we chose that area it was because the fence was decorated with children's handprints. It was colorful and felt like a children's area. Now fence painted white. No indication this is an area for children who were loved. All decorations are removed and dumped at a lower area. United States flags are lying in the dirt there with all the loving decorations families have brought. You should be ashamed Glen Abbey.
  Went to pick up Mom's ashes tonight. First thing they asked was if I had an appointment. When they called me that they were ready they said the hours they were open and no mention of an appointment was made. Poor mom. Died January 12 and still not back with her loved ones. Uncaring, unfeeling, disgusting are words to describe Glen Abbey.

  Added May 01, 2017 by Judy G
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  The grounds crew are rude and disrespectful. They manually turn on the sprinklers as you are standing at your loved one's gravesite. Lawn watering should be scheduled during the early morning hours or late night hours, not during times when visitors are present. Complaints are not addressed by the office staff.

  Added March 06, 2017 by Amy Rodriguez
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  Horrible service! Awful place if I could move my loved one to another location I would. The whole experience was terrible I would not recommend this place to anyone! Do your research first before placing a loved one in the hands of this place. They couldn't even get my loved ones final resting place right. Overall so disappointed!

  Added January 30, 2017 by Mary Lopez
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  Funerals take a certain toll on each person who knew each departed and it's different for each. The closer we are to the situation the more invested we tend to be, not to the person, but the arrangements and although I was here to bury my aunt I spent consecutive days here and couldn't help, but pick up some subtleties that will stay with me forever.
  
  An older mortuary on a large very slanted property that has a small chapel and a large one. The larger main hall is on the East end of the property, smaller on the west. The west entrance is poorly lit as is most of the pathways, which makes parking in the exceptionally tight path extra difficult. The burial was on a cold rainy morning that made getting to the site a little precarious and with no real map or grid for the plots I found it difficult to find a path of least disrespect to get to the grave. I meant none, but with reverence knew I must have stopped on graves inadvertently.
  
  Being Filipino and having quite a few family and friends pay their respects was impressed by how well the facilities were able to accommodate the amount of people. Though I thought their planning could be better with the timing and logistics. I don't know that I would want a burial, but rather a cremation and as far as my funeral I'd probably want something more along the lines of the life I lead. Humble and traditional so I'd probably seek my final resting place to be somewhere a little better laid out.

  Added November 27, 2016 by Walter Macalma
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  November 1, one of the top three busiest days and you have no one directing traffic? What a damn joke. Glad my father-in-law is buried at Greenwood.

  Added October 02, 2016 by Joseph Roley-Arzaga